DuPage & Will Counties, Illinois
IT support for Naperville law firms
Naperville firms often serve two client bases from one office: private clients with substantial personal assets, and the corporate tenants of the East-West corridor. Those two groups want different things from a law firm’s technology, and reconciling them is the actual problem.
Talk to DP3Two client bases, one set of systems
A private client handing over a trust structure, a divorce file or a business succession plan expects discretion as a matter of course and will rarely ask how it is protected. A corporate client expects to be told, in writing, on a form, and will audit the answer.
Both expectations are reasonable and they pull in different directions. The corporate side pushes toward documented controls, logging and evidence. The private-client side pushes toward minimal friction for partners who have practiced a certain way for twenty years. A firm that splits the difference tends to end up with controls strict enough to annoy everyone and loose enough to fail an assessment.
The alternative is segmentation that follows the practice rather than the firm: retention, access and storage set per group, with identity and device management common underneath. That takes a conversation with each practice group instead of one meeting with the managing partner.
What Naperville firms deal with
Client assessments, answered honestly
Corporate clients audit outside counsel. We complete those questionnaires accurately rather than favorably, because an overstated control is a representation your firm has made.
Two circuits, one calendar
Naperville straddles DuPage and Will, so firms here appear in both the Eighteenth and Twelfth Judicial Circuits. Maintenance gets planned around whichever calendar is live.
Growth that outruns the setup
Firms here add people faster than most. What works at eight attorneys frequently does not at eighteen, and the right time to find that out is before the hire, not after.
How we work with firms here
Our Chicago address is a mailing address rather than a staffed office. DP3 is remote-first: the team works from home, runs daily on-site visits to client offices, and travels to client sites across Chicagoland.
The part of the engagement that matters most to a growing firm is the advisory half. Someone who can sit in a partners’ meeting and say plainly what a decision costs and what it prevents, without jargon and without selling anything, is worth more than a faster help desk. That is the vCIO work, and we would rather be judged on it.
Common questions
- Can one policy cover every practice group?
- It can, and it usually should not. A policy averaged across groups gets worked around, and the workarounds are where the security problems come from: personal cloud storage because the sanctioned one is slow, personal email because a file is too large.
- We are hiring three attorneys this year. What should change first?
- Onboarding and access. If adding a person is a half-day of manual setup that someone remembers differently each time, that is where mistakes enter, and departures inherit the same problem in reverse.
- What does this cost?
- Comprehensive managed IT generally runs $200–$300+ per user per month, depending on scope. The detail is on our services page.
Start with a conversation
Thirty minutes on how the firm runs today and what the next three hires will break. No obligation either way.
Schedule a Consultation